Amelie PedneaultParents of a man murdered in March 2017 expressed frustration with what they called a lack of communication with detectives on how the case is progressing.

That’s a common complaint with families of those killed in unsolved crimes, said Amelie Pedneault, an assistant professor of criminology at Washington State University. The lack of communication makes people think the case is not progressing or lacks importance to law enforcement, Pedneault said.

That leads to some families trying to investigate the crime on their own, she said.

She said researchers found a good solution is to have regular contact between police and the families, and even allowing them to see a case file so they know where the case stands.

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Yakima Herald